Legal

Terms & Conditions

Last updated: May 2026

1. Acceptance of terms

By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Description of services

Allura Healthcare offers medical tourism services specializing in premium dentistry and facial aesthetic medicine in Medellín, Colombia. Our services include initial virtual consultations, treatment coordination, and on-site procedures performed by certified specialists.

3. Use of the website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. Specifically, you agree not to:

  • Transmit any unsolicited or unauthorized advertising material
  • Attempt to gain unauthorized access to any part of the website
  • Use the website in any way that could damage or impair its functionality
  • Reproduce, duplicate, or copy content for commercial purposes without prior written consent

4. Appointments and consultations

Virtual consultations and appointments requested through our website or WhatsApp are subject to specialist availability. Allura Healthcare reserves the right to reschedule or cancel appointments due to unforeseen circumstances, providing timely notice to the patient.

5. Prices and payments

Prices for treatments are provided as estimates during the virtual consultation and may vary depending on the specific clinical assessment. Final quotes are confirmed in writing before any procedure begins. Allura Healthcare is transparent about all costs and does not apply hidden charges.

6. Intellectual property

All content on this website — including texts, images, logos, graphics and design — is the exclusive property of Allura Healthcare or its licensors and is protected by copyright laws. Reproduction without prior written authorization is prohibited.

7. Limitation of liability

The information on this website is provided for general informational purposes only and does not constitute medical advice. Allura Healthcare is not liable for decisions made based on the website content without prior consultation with a qualified specialist.

8. Governing law

These Terms and Conditions are governed by the laws of the Republic of Colombia. Any dispute arising from the use of this website or our services will be subject to the jurisdiction of the courts of Medellín, Antioquia.

9. Contact

For questions about these Terms and Conditions, write to us at contact@allurahealthcare.com.